Clover® Customer Engagement

Understand your customers, and keep them coming back.

Customers are the lifeblood of your business. But once you get them in the door, then what? Clover, that’s what. Our system not only captures their purchase data, it creates customer profiles—so you’re in a better position to interact with them, increase engagement, and keep them satisfied.

Customers

Keep your customer list in order.

Customers manages your patron's contact info as well as their marketing preferences. So you can engage with them how they prefer, for the greatest benefit to your business.

Know your best customers

With profile photos and Rewards tier displayed you can quickly learn who are your most loyal customers.

Seamless Promos

Integration with the Promos app allows you to quickly and easily make offers to your best customers.

Swipe, dip, tap, add

Create customer entries automatically from a credit card sale and associate subsequent orders to build a fuller picture of their spend and trends.

Rewards

Get to know your best customers.

Rewards lets you create a fun, effective loyalty program within minutes — absolutely free, no strings attached. It's simple: happy customers come back.

Get the word out

Broadcast your rewards program to your existing contact list and social followers with one click.

Everyone benefits

Clover Rewards works as a catalyst for growth, by working seamlessly for your customers—through the Perka app, email or text.

A well oiled machine

You’re busy running your business. So we’ve made Clover Rewards so easy to use, it practically runs itself.

Speed up the line

With Rewards, customers can check in to your store hands-free. They can also pay that way too, making checkout fast and easy.

Promos

Turn customers into repeat customers.

Once your customers are in the Clover system, you can send out real-time promos by email and text message, specifically catered to them.

Build customer lists

Build segmented lists from your customer profiles that help you more strategically target them with promotions.

Connect now

Want to quickly re-market to customers? Now you can send out promotions instantly, to specific customers or groups of them.

Win them back

Haven’t seen someone in a while? Automatically find lost customers, then send them an offer to get them back in the door.

Go social

People are spending more time than ever on social media. Get them to spend their money by posting offers to them Facebook and Twitter, with just one click.

Feedback

Listen. Talk. Connect.

Put customers first by enabling them to leave feedback from their digital receipt, and develop more personal, one-to-one conversations.

Put customers first

We know you care about your customers. With a more direct line of communication, they’ll feel it firsthand—and turn into your biggest advocates.

Contain the conversation

Social media has become a megaphone for complaints. When customers are in the Clover system, they can voice any negative feedback with you directly instead.

Be the eyes and ears

Get customer feedback sent directly to your inbox so you can hear privately from them and see what’s on their minds.

No setup required

As with so many Clover products, Feedback is automatic. Just install it in your system, and every customer will be invited to leave feedback.